RKE investments (“RKE investments,” “we,” “us,” or “our”) provides customer relationship management, marketing automation, and related software services. We respect your privacy and are committed to protecting personal information collected through our website, platform, and services.
This Privacy Policy explains how we collect, use, store, and safeguard information when you use RKE investments.
Information We Collect
A. Information You Provide Directly
We may collect information you voluntarily provide, including:
Name Email address Phone number Business name Billing and account information Login credentials Any other information you choose to submit
B. Client Controlled Data End User Data
RKE investments enables its customers (“Clients”) to upload, store, and manage contact and customer data belonging to their own customers or leads (“End Users”), which may include:
Names Phone numbers Email addresses Property or business information Communication history
RKE investments acts solely as a data processor for Client Controlled Data. Clients remain the data controllers and are fully responsible for:
Lawful data collection Obtaining required consent Compliance with TCPA, CTIA, CAN SPAM, GDPR, and other applicable laws
C. Automatically Collected Information
We may automatically collect certain information, including:
IP address Browser type Device information Log files Usage and diagnostic data Cookies and analytics information
D. SMS and Messaging Data
We may collect and process:
Opt in and consent status Message delivery and engagement data
Mobile Information Disclosure No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared only with subcontractors providing essential services such as SMS carriers, hosting providers, or customer support. Text messaging originator opt in data and consent will never be shared with third parties.
How We Use Information
We use collected information to:
Provide, operate, and maintain the platform Authenticate users and manage accounts Process billing and subscriptions Deliver SMS, email, and automation services Monitor system performance and prevent misuse Comply with legal and regulatory obligations Improve platform functionality and reliability
RKE investments does not use Client or End User data for its own marketing purposes.
Information Sharing
We do not sell, rent, or trade personal data.
Information may be shared only:
With service providers necessary to operate the platform such as hosting providers or messaging carriers To comply with legal obligations or lawful requests To protect the rights, security, or integrity of RKE investments
All service providers are contractually required to protect data confidentiality.
Data Security
We implement reasonable administrative, technical, and physical safeguards, including:
Secure servers Encryption where appropriate Role based access controls
No system is completely secure, and use of the platform is at your own risk.
Data Retention
We retain personal data only as long as necessary to provide services or comply with legal obligations. Clients control retention and deletion of End User data within their accounts.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information, or opt out of certain communications.